Below are some of the frequently asked questions to help you on your Awards journey. If you would like to discuss being part of the UK Financial Services Experience Awards 2017, please contact one of our Awards Consultants using the contact details below.

Who can enter?

Anyone – as long as the activity, company or individual involved in the submission relates to, or is involved in, team performance. There are plenty of categories to choose from. Get in touch if you need some help deciding which category is the right one for you.

Why should I enter?

Visit the Why Enter page to find out what there is for you to gain from entering the Awards..

What can be entered?

Any initiative or financial professional that has delivered a consequent positive impact on an organisation in building lasting client relationships and providing an exceptional customer experience within the financial sector.

What is the period of eligibility for the awards?

For entries to the 2017 Awards, at least part of your initiative should have taken place during 2016/17.

What happens after I submit an entry?

Once you have decided which category(ies) you would like to enter, you will need to complete the Enter the Awards form. Upon completion of this form and payment being received, you will receive the Official Entry Form which you will need to complete. All entries need to be submitted using this form. When you are ready to submit your Official Entry form you will need to upload it via the web link within the form.

If you are selected as a Finalist, you will need to prepare a 15 minute presentation. This is an opportunity for you to bring your written entry to life. You will make your presentation in front of a panel of 4-5 Judges on 13th July 2017 at the Park Plaza Riverbank, London.

What should my entry include?

You need to complete all of the sections within the Official Entry Form. The questions are based on a set of 7 criteria.

  • Summary
  • Business Rationale and Context
  • Innovative and Creative Solution
  • Clear Client Insight
  • Effective Implementation
  • Business Impact and Results
  • Professional Communication

We recommend you provide supporting visual or other non-written evidence to supplement your written entry. This can be submitted in PDF or PowerPoint format. We will also require your company logo for use in our brochure and website. This needs to be in .eps or vector format.

What are your policies on confidentiality?

If you become a Finalist, you are able to choose if you would like your panel to be open or closed – that is, whether other attendees at the Awards Finals will be allowed to attend your presentation to the Judges. All Judges sign a confidentiality agreement and we ensure that your judging panel does not have any conflict of interest with your business.

How much does it cost to enter?

The Early Bird Entry Fee is £259.00 plus VAT. This is available until the 6th March 2017 and will rise to £299.00 plus VAT after this date. Each entry into the Discipline or Sector category enables you to submit one entry into the People People category for £139.00 plus VAT.

How do I make payment?

You can either pay online or we can raise an invoice for your entry upon receipt of a purchase order. Our payment terms are immediate.

Can I enter the same project into more than one category?

Yes! This is an excellent way of maximizing your chances of winning! Putting your entry in front of different Judges will also allow you to get more feedback. Each entry into the Specific or Discipline category enables you to submit one entry into the People People category for £139.00 plus VAT.

Can I submit an entry from another Award?

As long as it is relevant, yes you can.

What is the deadline for payment for entries?

We need to receive payment from you in order to send you your official entry form. The deadline for payment for entries is 5th May 2017. However, bear in mind the entry deadline is on the same day – it is therefore advisable to make payment prior to this date so that you could receive your entry form and start working on it.

When will the shortlist of Finalists be announced?

The announcement of the UK Financial Services Experience Awards 2017 shortlist of Finalists will be 11th May 2017.

Who decides if we win?

An impartial panel of up to five Judges will score your written entry and your presentation. The judging/scoring criteria can be found here.

What do we win?

Winners receive recognition for being one of the frontrunners in business excellence in their industry or discipline. The announcement of your Award is made in front of hundreds of peers and Judges, and your organisation is placed in the Winners gallery on the Awards website. You will also receive a trophy and logo for use on your website, stationery, marketing and social media, plus the opportunity to participate in joint PR and communications activities.

If we do not win, will we get any feedback?

Yes. You will all receive your evaluation feedback report after 3 weeks’ time. You will be able to see how you scored against the other Finalists in your category, your competitors and gain insights as to how you could be a Winner next time.

When and where are the awards taking place?

The UK Financial Services Experience Awards are being held on 13th July 2017.

How can I book tables for the awards?

What are the timings of the awards?

The Awards presentations and networking take place during the morning , and the Gala lunch and Winners announcement takes place in the afternoon.

Who can I talk to if I need more information about the awards?

If you would like to discuss being part of the UK Financial Services Experience Awards 2017, please contact Ana on 020 7193 5549 or by email ana@awardsinternational.eu.